Privacy policy
This privacy policy describes how thespiritsvalley.com (the “Site” or “we”) collects, uses and discloses your personal information when you visit the Site or make a purchase.
Collecting Personal Information
When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that uniquely identifies an individual (including the information below) as “Personal Information.” Please see the list below for more information about what personal data we collect and why.
Information about the device
- images of personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the site.
- Purpose of collection: to load the site accurately for you and to perform analysis on site usage to optimize our site.
- Source of Collection: Collected automatically when you visit our site using cookies, log files, web beacons, tags, or pixels.
Order details
- Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), and email address.
- Purpose of collection: to provide products or services to you to fulfill our contract, process your payment details, arrange shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risks or fraud, and where this is in accordance with the preferences you have shared with us, to provide you with information or advertising relating to our products or services.
- Collection source: collected from you.
- Disclosure for Business Purposes: Payment information is shared with our payment processors Stripe/PayPal and shipping information is shared with our shipping partner MyParcel
- Collection source: collected from you.
Customer support information
- Examples of personal information collected: name, billing address, shipping address, and email address.
- Purpose of collection: To provide customer support.
- Collection source: collected from you.
Minors
The Site is not intended for persons under the age of 18. We do not intentionally collect personal information from children. If you are the parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request that this information be deleted: info@thespiritsvalley.com
Share personal information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above.
Behavioral advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.
Using Personal Information
We use your personal information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfilling your order, and to keep you informed of new products, services and offers.
Legal basis
In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal data on the basis of the following legal bases:
- Your consent;
- The performance of the contract between you and the Site;
- Complying with our legal obligations;
- To protect your vital interests;
- To perform a task in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Conservation
When you place an order through the site, we will retain your personal information for our records unless and until you ask us to delete it. For more information about your right to erasure, please see the 'Your Rights' section below.
Automatic decision making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling), where that decision-making produces legal effects concerning you or otherwise significantly affects you.
We do not use fully automated decision-making that has a legal or otherwise important effect using customer data.
Your rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Data we hold about you, have it transferred to a new service and to request that your Personal Data be corrected, updated or deleted . If you would like to exercise these rights, please contact us using the contact details below info@thespiritsvalley.com
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional cookies, performance cookies, advertising cookies and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you do not have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, such as whether it is their first visit or whether they are a frequent visitor.
How long a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session cookie". Session cookies remain until you stop browsing and persistent cookies remain until they expire or are deleted. Most cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in several ways. Please note that deleting or blocking cookies may negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, which are often found in your browser's "Tools" or "Preferences" menu. You can find more information about how to change your browser settings or how to block, manage or filter cookies in your browser's help file or on sites such as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
Don't track
Please note that because there is no industry consensus on how to respond to "Do Not Track" signals, we do not change our data collection and use practices when we detect such a signal from your browser.
Amendments
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons.
Contact
For more information about our privacy policy, if you have any questions, or if you would like to make a complaint, please contact us by email at info@thespiritsvalley.com